We are looking for a flexible multimedia expert to assist with project management, product support, software feature testing, and customer training.
As a Product Specialist, you will sit at the dynamic intersection of technical innovation and customer success, serving as a vital bridge between our cutting-edge media server software and hardware platform and the global creative community that relies on them.
In this high-impact role, you will become a dedicated expert on LightAct’s platform—guiding clients through complex technical workflows, conducting hands-on training, creating technical documentation, and helping users bring ambitious live events, fixed installations, and interactive spaces to life.
You will work closely with the Product and Hardware Managers, who will personally train and mentor you in every aspect of the software, ensuring you gain a deep, comprehensive mastery of the platform’s capabilities to effectively empower our users and shape the future of our product offerings.
Who We Are Looking For
- You have a background or significant experience in multimedia and audiovisual technology.
- You have excellent written and oral English communication skills.
- You are well organized and meticulous.
- You are willing and excited to travel (approximately 4-5 times a year, typically for a week per trip).
What We are Offering
- An opportunity to shape a world-class product used globally.
- A competitive salary.
- Flexible work environment.
- A supportive, highly collaborative team environment.
What You Will Be Doing
- Project management
- Software feature testing
- Pre-sales technical advisory
- Customer training
- Customer support
- Writing user documentation
- Creating video tutorials
How to Apply
Send an email to jobs@lightact.com and mention you are interested in Product Specialist position. Don’t forget to include your CV and contact information.
