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Privacy Policy

Last updated: 21.1.2023

LIGHTACT d.o.o. (“us”, “we”, “LIGHTACT” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy (including any modifications, exhibits, etc., hereinafter referred to as the: “privacy policy”) tells you how we look after and process your personal data, whether you visit websites operated by us (hereinafter referred to as “websites”), regardless of where you visit it from, and/or purchase or distribute any of our products and/or services. The term “products and/or services” refers to all our products and services specified on the website – about the terms of usage/sale of our products and/or services please read more in Terms of UseTerms of SaleSoftware EULA or other specific Terms as outlined in the footer of the website.

By now, you’ve probably heard of the General Data Protection Regulation (GDPR), effective as of May 25, 2018. Because we are fully devoted to protecting our confidential and sensitive data, including in particular any personal data processed in connection with our commercial activities, this Privacy policy aims to resolve any concerns you might have in this regard when using our website and/or products and services.

Nevertheless, if after reading this privacy policy, you have any additional questions about the processing of your personal data, including any requests to exercise your legal rights, please do not hesitate to contact us at

Collection and Usage of Personal Data

Customer Accounts

If you have a customer account, LIGHTACT d.o.o. may require personal information in order to manage your account or to provide you with access to its services. Any such information will be used exclusively by LIGHTACT d.o.o. and will not be shared with any other party except:

  1. Where required to facilitate your stated requirements, such as processing a credit card order or shipping goods to you by a commercial carrier.
  2. With our dealer network where our local dealer may be able to offer additional support.
  3. Where it is required by EU law.

This data is held within LIGHTACT d.o.o. internal and cloud databases.

If you are a distributor and have consented to have your company details published on our website for referral and promotional purposes, these can be found on a dedicated page on our website. If you have trouble finding it, contact us.

E-Mail Newsletter Sign-up

We use Mailchimp to manage our email marketing service. Mailchimp is GDPR compliant, enabling our users to give ‘double opt-in’ consent when subscribing, and the ability to unsubscribe at any time. Please take your time to read their Privacy Policy and Terms of Use. When you sign up to our newsletter, you are agreeing to:

  • The storage of your email address in Mailchimp
  • Receive marketing emails from our Mailchimp account

However, your email address will NOT be shared with any other Third-Party for marketing purposes.

General Enquiries, Product Information and Technical Support requests

Any inquiry – via the website or our company email/phone contacts – where personal information is shared will only be used to provide the services or information you have requested from us. Such data is held on our company servers, Google Apps servers and they may also be entered into other secure cloud databases.

Deletion of User Data

User can request deletion of their data from our databases by sending an email to Once the data is deleted from our databases, we will confirm by email.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by LIGHTACT d.o.o. LIGHTACT d.o.o. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that LIGHTACT d.o.o. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

Changes to the Service

Although all the efforts to ensure the accuracy of the information contained on the websites operated by LIGHTACT d.o.o., we cannot guarantee the accuracy of this information. We also reserve the right, at our sole discretion, to modify or replace any part of the websites we operate at any time.

Changes to these Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact us

If you have any questions about these Terms, please contact us.